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Students & Families Support

A key to the success of any online learning program is the engagement and support of students and their families. The resources below are provided to assist district leaders in building awareness and acceptance of their district’s online program. Use these resources as you communicate with students and families about what to expect and how they can succeed online.

The intended audience for this site is program teachers using Accelerate Education curriculum. Please do not share the direct link to this page with students and families. We have created a site specifically for their needs at the Learning Coach Resource site.

Teacher to Teacher Webinar Series

Have you ever wanted to ask an experienced teacher for advice? Check out the grade band-specific episodes of our mini-series below. Check back later for more grade-level interviews.

 Starting the Year Off Right

3rd Grade Teacher Interview

Secondary Teacher Interview

 Making Connections

3rd Grade Teacher Interview

Secondary Teacher Interview

 Supporting Student Submissions

3rd Grade Teacher Interview

Secondary Teacher Interview

 Student Time Management

3rd Grade Teacher Interview

Secondary Teacher Interview

 End of Year Motivation

3rd Grade Teacher Interview

Secondary Teacher Interview


Submitting Assignments

These resources can be shared with students/families that have questions about how to upload copies of printed workbook pages or other assignments completed offline.


Learning Coach Support

In a home-based program, the learning coach is a parent, a family member, or another adult who is at home with the student while the student is going through their courses. If students take their courses at a school, a learning coach could be a teacher, teacher’s aide, or assigned mentor. Be proactive in helping parents and caretakers understand what will be expected of them in their role as a learning coach.


For a larger image and more information:

Supporting Families with Orientations

Start the year off right with prepared students and families. This session will provide school program personnel with tips and tools to hosting a successful orientation for families.


Webinar PPT Slides                                       Learning Coach Resource Site

Sample Orientation Slide Deck                   Orientation Planning Document

Teacher Toolbox

Below are some templates and resources you may find helpful as you begin your school year using Accelerate Education courses.  Please be sure to review the hyperlinked resources carefully and edit them to match your program policies, platform use, and implementation.

Start Strong!

Welcome Email to Students: Email Template

Welcome Email to Learning Coaches: Email Template

First 5 Days: Email Templates

*Sending out a short checklist each day for the first 5 days will help to remind students of their daily tasks and keep them engaged in the course.

Welcome Call Documentation: Question Template

*Making a phone call after sending out your welcome email is a helpful way to get to know your family, ensure they have all of the important information and know how to get in touch with you when needed. It also starts to build that important student-teacher relationship that will motivate your student and keep them engaged in your class.

Sample Student Contract focused on academic integrity: Student Contract Template

The Role of the Learning Coach PPT: Presentation PowerPoint

Share resources from our Learning Coach Resource site

Other ideas:

  • Create a handout with your program’s policy on attendance and grading.
  • Identify an internal program online learning coordinator where families may be directed for additional information.
  • Share overview videos from Accelerate’s You Tube channel

Resources to share with students and families

  • K-5 Family Overview – This video provides families an overview of our K-5 curriculum.
  • 6-12 Family Overview – This video provides students and families an overview of our 6-12 curriculum.
  • Student Tips for Success – This video provides tips for students – from students – on how to be successful while learning online.
  • Safe Workspaces – This video provides helpful suggestions on how to set up a productive and safe workspace for the online student.